Thank you for shopping at Biovène Barcelona.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase of the product.
To be eligible for a return, please make sure that:
The product was purchased in the last 15 days
The product is in its original packaging
The product isn't used or damaged
You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
By email: help@biovenebarcelona.com
By visiting this page on our website: https://www.biovenebarcelona.com/pages/contact/
Send the product with its original packing and the receipt or proof of purchase, to:
Contact us before returning the product.
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Biovène Barcelona.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: help@biovenebarcelona.com
By visiting this page on our website: https://www.biovenebarcelona.com/pages/contact/
